Effective Date: 1-1-2024
At SN RO Repair Service, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Personal Details: Name, phone number, email address, and home address for scheduling services.
- Service Information: Details related to your RO system, such as brand, model, and service history.
- Payment Information: Credit or debit card details and billing information for processing payments.
- Website Data: Information on how you use our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Service Delivery: To schedule, provide, and manage RO repair, installation, and maintenance services.
- Payment Processing: To process your payments securely.
- Customer Support: To communicate with you regarding service updates, inquiries, or issues.
- Marketing: To send you promotional offers and service updates (you can opt-out anytime).
- Website Improvement: To analyze website usage and improve our services.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist with service delivery and payment processing.
- Legal Requirements: When required by law or to protect our rights.
4. Data Security
We take the security of your personal information seriously. We use industry-standard security measures to protect your data. However, no online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Correction: Update or correct any inaccuracies in your data.
- Deletion: Request the deletion of your personal data under certain conditions.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at +91 88264 71521.
6. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us: +91 88264 71521
By using our services, you agree to this Privacy Policy and our practices regarding the collection and use of your personal information.